Fulfillment, Refund, and Cancellation Policy
Last updated: October 29, 2023
Delivery of Services
At The Startup Star, we are committed to providing you with high-quality services that help you on your entrepreneurial journey. Upon purchasing a product or service from our website, you will receive an email confirmation with further instructions. Delivery of digital products, such as courses or downloadable content, will be instant and accessible via email or your account dashboard. For personalized services like consultations or coaching, we will schedule these at a time that suits you best.
Money-Back Guarantee
Your satisfaction is our priority! We proudly offer a 30-day money-back guarantee on all purchases. If you are not completely satisfied with your purchase, you can request a full refund within 30 days of the original purchase date. Simply email us at [email protected] with your order details, and we will process your refund.
Refund Policy
Refunds are available within 30 days of purchase for any products or services purchased through our website. Once your refund request is approved, your money will be returned via the original payment method. Please note that refunds may take 5-10 business days to reflect in your account, depending on your bank or payment provider.
Cancellation Policy
If you need to cancel a scheduled service or subscription, you may do so within 30 days of your initial purchase to be eligible for a full refund. Please contact us at [email protected] to proceed with your cancellation. For any ongoing subscription services, cancellation requests will be applied to the next billing cycle, and no further payments will be charged after the cancellation is confirmed.
Return Policy
Since all our services and digital products are delivered online, there is no need to return any physical goods. However, if you are unsatisfied with your purchase for any reason, please reach out to us for assistance, and we will be happy to offer support or process your refund under our money-back guarantee.
Contact Us
If you have any questions about our refund, cancellation, return, or delivery policies, feel free to email us at [email protected]. We are here to assist you and ensure you have a positive experience with The Startup Star.